Never lose a new case to a missed call.
Naracord answers every call to your firm, runs your new-client intake script, captures the details needed for a conflict check, and books qualified callers into a consultation — at 2 AM or on a Saturday. Existing clients are routed to the right attorney or paralegal, and the agent never gives legal advice.
The front-desk bottleneck in law firms
- Prospective clients call several firms and hire the first one that answers
- Receptionists spend hours on unqualified calls outside your practice areas
- After-hours calls from people in crisis go to voicemail
- Intake details are inconsistent, slowing conflict checks
- CallerI was in a car accident last week and the other driver's insurance keeps calling me.
- NaracordI'm sorry to hear that. I can set up a free consultation with one of our personal injury attorneys. Which state did the accident happen in?
- CallerTexas, in Houston.
- NaracordThank you. I have tomorrow at 11 AM or 3 PM with Attorney Ramirez. I'll also ask a few questions so she's prepared.
- PI intake complete · conflict data captured · consult booked · Clio lead created
Built for law firms workflows
Practice-area screening
Identifies case type — personal injury, family, immigration, employment, estate — and filters out matters you don't take.
Structured intake
Collects parties involved, dates, jurisdiction and opposing parties for conflict checks, in your exact order.
Consultation booking
Books into each attorney's calendar by practice area, with paid-consult or free-consult rules.
No legal advice
Trained to decline legal advice and explain that an attorney will discuss the matter.
Existing-client routing
Recognizes returning clients and routes to their attorney or paralegal, or takes a detailed message.
Bilingual intake
Full intake in Spanish for US firms serving Spanish-speaking communities.
From first ring to logged record
- 01
Answer
Branded greeting with recording and AI disclosure.
- 02
Screen
Determine case type, jurisdiction and urgency.
- 03
Intake
Capture facts and parties for conflict check.
- 04
Book
Schedule a consultation with the right attorney.
- 05
Sync
Create the lead in Clio, MyCase or your CRM with transcript.
Works with your law firms software
Plus Google Calendar, Outlook, Slack, Microsoft Teams and thousands of tools via Zapier and webhooks.
US, Canada & UK considerations
Recording disclosures follow two-party-consent state rules. Intake transcripts are encrypted and retention is configurable to support your professional-conduct and confidentiality obligations. The agent is instructed never to provide legal advice or create an attorney–client relationship on the call.
See our Privacy Policy and compliance FAQ.
Popular use cases for law firms
24/7 After-Hours Answering
Answer every evening, weekend and holiday call live — no voicemail, no answering-service scripts.
Explore →Lead Qualification & Speed-to-Lead
Qualify every inbound call and call web leads back in under a minute, then route hot ones to sales.
Explore →AI Appointment Scheduling
Book, reschedule and cancel appointments by phone with real-time calendar availability.
Explore →Payment & Invoice Reminders
Polite, compliant payment reminder calls that text a secure pay link during the conversation.
Explore →AI receptionist for law firms: FAQ
Will the AI give legal advice to callers?
No. It is instructed to decline legal questions, explain that an attorney will discuss the specifics, and focus on intake and scheduling.
Can it capture information for a conflict check?
Yes. It collects the names of all parties, opposing parties and relevant entities in a structured format you define, and sends them to your intake team or practice-management system.
Does it integrate with Clio?
Yes — leads, contacts and intake notes can be created in Clio Grow/Manage, and MyCase or Lawmatics via API or Zapier.
Can it handle Spanish-speaking callers?
Yes. The agent detects Spanish and can run your full intake in Spanish, with an English summary for your team.
Hear an AI receptionist built for law firms.
Tell us about your call volume and tools. We'll set up a demo agent that answers the way your team does.
- Plans from $199/month
- Keep your number
- Setup from $399