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Use case · Inbound & outbound

Qualify every lead while they're still interested.

AI lead qualification uses a voice agent to ask your qualifying questions — budget, timeline, location, need — on every inbound call, and to call new web-form leads back within about a minute. Qualified leads are warm-transferred to a salesperson or booked into their calendar; the rest are logged to your CRM with notes.
<60s
Web-lead callback time
100%
Leads contacted
0
Leads left in the inbox overnight
The problem

Lead response time is one of the strongest predictors of conversion

Leads that wait hours for a callback have usually already spoken to a competitor. Sales teams can't call every form fill within minutes, especially evenings and weekends.

Sample call · Lead Qualification & Speed-to-Lead
  1. NaracordHi Daniel, it's Ava from Northside Roofing — you just requested a quote online. Is now a good time?
  2. CallerYeah, go ahead.
  3. NaracordIs this for a full replacement or a repair, and roughly how old is the roof?
  4. CallerFull replacement, it's about twenty years old. We'd like it done before winter.
  5. NaracordGot it. I can book a free inspection with our estimator Thursday at 10 AM or Friday at 3 PM.
  6. Score 86 · Replacement · booked with estimator · HubSpot updated
How it works

Lead Qualification & Speed-to-Lead in four steps

  1. 01

    Capture the lead

    An inbound call, web form, Facebook/Google lead ad or CRM status change triggers the agent.

  2. 02

    Call within ~60 seconds

    For form leads the agent calls back immediately (with the consent captured on your form), referencing what they asked about.

  3. 03

    Ask your questions

    Your qualification framework — BANT, service area, property type, case type — asked conversationally, not as an interrogation.

  4. 04

    Route by score

    Hot leads are warm-transferred or booked with a rep; others are nurtured. Everything is written to the CRM.

Capabilities

What the agent handles

Custom scoring

Weight answers to produce a lead score and route by territory, product line or deal size.

Live warm transfer

The agent briefs your rep ('pre-approved buyer, $600k budget, wants a Saturday showing') before connecting.

CRM write-back

Answers, score, recording and transcript land in HubSpot, Salesforce, Zoho, Pipedrive, GoHighLevel or Follow Up Boss.

Consent-aware dialing

Outbound calls respect TCPA, CASL and PECR rules: consent checks, calling-hour windows and do-not-call lists.

Retry cadence

Configurable follow-up attempts by call and text when the lead doesn't pick up.

Disqualify politely

Out-of-area or poor-fit leads get a helpful answer and a referral instead of wasting sales time.

Industry applications

Where lead qualification & speed-to-lead pays off most

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FAQ

Lead Qualification & Speed-to-Lead: FAQ

Is it legal to have an AI call web leads back?

In the US, the FCC treats AI-generated voices as 'artificial voice' under the TCPA, so you need the lead's prior express consent — typically captured by a clear consent checkbox on your form. Canada (CASL, CRTC rules) and the UK (PECR, TPS) have their own rules. Naracord enforces consent flags, calling windows and do-not-call lists, but you remain responsible for collecting valid consent.

Can the AI transfer a hot lead to my sales team live?

Yes. It can ring a specific rep, a round-robin group or a call queue, whisper a summary to the rep, and fall back to booking a meeting if nobody answers.

Which CRMs does it write to?

HubSpot, Salesforce, Zoho CRM, Pipedrive, GoHighLevel and Follow Up Boss, plus any system reachable via webhooks or Zapier.

Can I use my own qualification questions?

Yes. You define the questions, acceptable answers and scoring weights. The agent asks them conversationally and adapts the order based on what the caller has already said.

Get started

See lead qualification & speed-to-lead on your own calls.

We'll configure a demo agent with your hours, services and booking rules so you can call it yourself.

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