Get paid faster without awkward calls.
AI payment reminder calls contact customers about upcoming or overdue invoices in a friendly, consistent tone, answer basic billing questions, and text a secure payment link while the customer is still on the line. Card details are never taken by voice, keeping you out of PCI scope.
Late payments strain cash flow for small businesses
Chasing invoices is uncomfortable and easy to postpone. Emailed reminders get buried; a quick call is far more effective but rarely happens.
- NaracordHi Priya, it's Ava from Harbour Accounting. Just a friendly reminder that invoice 1043 for $480 is due Friday.
- CallerRight, can you send me the link?
- NaracordI've just texted a secure payment link. Anything else I can help with?
- Link sent · paid 3 min later · QuickBooks updated
Payment & Invoice Reminders in four steps
- 01
Sync invoices
From QuickBooks, Xero, Stripe or your billing system via API or Zapier.
- 02
Set the cadence
Pre-due reminder, due-date call, and gentle overdue follow-ups.
- 03
Pay during the call
The agent texts a secure payment link and can wait while the customer pays.
- 04
Escalate exceptions
Disputes, hardship or payment-plan requests go to your team.
What the agent handles
PCI-friendly
Payment links via Stripe, Square or your processor — no card numbers spoken.
Friendly, consistent tone
Always polite and on-brand; never aggressive.
Promise-to-pay capture
Records the date the customer commits to and follows up if missed.
Billing Q&A
Explains line items and due dates from the invoice data.
Calling-hour rules
Respects local time windows and opt-outs.
Accounting sync
Outcomes written back to the customer record.
Where payment & invoice reminders pays off most
Powered by the Outbound Voice Agents. See pricing or learn how AI voice agents work.
Payment & Invoice Reminders: FAQ
Is this debt collection?
No. It's designed for friendly first-party reminders from your business to your own customers. Third-party debt collection is regulated separately (e.g. the FDCPA in the US) and isn't a supported use.
Can the AI take card payments over the phone?
We deliberately avoid that. The agent texts a secure payment link from your processor so card data never passes through the call.
Which billing systems are supported?
QuickBooks, Xero, Stripe and Square directly or via Zapier, plus any system with an API.
What if a customer disputes the invoice?
The agent notes the dispute, stops reminders for that invoice and creates a task for your team.
Pairs well with
Reminders & No-Show Reduction
Confirm appointments by voice and text, reschedule on the spot and refill cancelled slots.
Explore →Reactivation & Win-Back Campaigns
Call lapsed customers with personalized offers, seasonal reminders and renewals — at scale.
Explore →Post-Service Surveys & Reviews
Collect CSAT and NPS by phone and send happy customers a review link automatically.
Explore →See payment & invoice reminders on your own calls.
We'll configure a demo agent with your hours, services and booking rules so you can call it yourself.
- Plans from $199/month
- Keep your number
- Setup from $399