More time for patients, less time on hold.
Naracord answers calls for veterinary clinics and animal hospitals: it books wellness visits and sick-pet appointments, sends vaccine and recall reminders, answers questions about hours, pricing and prescription refills, and immediately routes urgent symptoms to your team or the nearest emergency hospital.
The front-desk bottleneck in veterinary clinics
- Front-desk teams juggle phones, check-ins and anxious owners at once
- Vaccine and wellness recalls slip without consistent outreach
- Refill and 'is this normal?' calls interrupt clinical staff
- After-hours urgent calls need clear, fast routing
- CallerMy dog just ate a chocolate bar — what should I do?
- NaracordThat can be serious. How much does your dog weigh and roughly how much chocolate was it?
- CallerAbout 20 pounds, a full dark chocolate bar.
- NaracordPlease bring him in now — I'm alerting our team so they're ready. If you're more than 30 minutes away, here's the nearest 24-hour ER.
- Toxin ingestion · team alerted · directions texted
Built for veterinary clinics workflows
Visit booking
Wellness, sick, surgery consults and dental cleanings, by species and doctor.
Recall reminders
Vaccine, heartworm and wellness recalls by call or text, with booking in the same conversation.
Urgent-symptom routing
Recognizes signs like difficulty breathing, toxin ingestion or bloat and routes to your team or the nearest ER.
Refill requests
Captures medication, pet and pharmacy details for doctor approval.
New-client intake
Collects owner, pet, species, breed and prior-vet records request.
Boarding & grooming
Books add-on services and answers policy questions.
From first ring to logged record
- 01
Answer
Warm greeting for anxious pet owners.
- 02
Triage
Urgent symptoms routed immediately.
- 03
Book
Right visit type, doctor and duration.
- 04
Remind
Automated recalls and pre-visit instructions.
- 05
Sync
Write back to your practice-management system.
Works with your veterinary clinics software
Plus Google Calendar, Outlook, Slack, Microsoft Teams and thousands of tools via Zapier and webhooks.
US, Canada & UK considerations
The agent does not diagnose or prescribe; urgent symptoms are routed to veterinary staff or an emergency hospital. Recordings and client data are encrypted and retained according to your settings.
See our Privacy Policy and compliance FAQ.
Popular use cases for veterinary clinics
Reminders & No-Show Reduction
Confirm appointments by voice and text, reschedule on the spot and refill cancelled slots.
Explore →AI Appointment Scheduling
Book, reschedule and cancel appointments by phone with real-time calendar availability.
Explore →Emergency Triage & Dispatch
Recognize urgent calls, give safety instructions and patch callers through to on-call staff instantly.
Explore →24/7 After-Hours Answering
Answer every evening, weekend and holiday call live — no voicemail, no answering-service scripts.
Explore →AI receptionist for veterinary clinics: FAQ
Does the AI give medical advice about pets?
No. It recognizes urgent symptoms you define and routes the caller to your team or an emergency hospital, but it does not diagnose or recommend treatment.
Which practice-management systems do you support?
We connect with systems such as ezyVet, Cornerstone, AVImark, Covetrus Pulse and Vetspire via direct integrations or APIs; availability depends on the system and your license.
Can it send vaccine reminders?
Yes. It runs recall campaigns by call or text and books the appointment in the same conversation.
Can it handle prescription refill requests?
It collects the pet, medication and pharmacy details and sends the request to your team for approval, then notifies the owner when it's ready.
Hear an AI receptionist built for veterinary clinics.
Tell us about your call volume and tools. We'll set up a demo agent that answers the way your team does.
- Plans from $199/month
- Keep your number
- Setup from $399